Enterprise · Replatform
McDaniels: Modernizing Enterprise Software
A complete replatform of a 25-year-old monolith serving 120,000+ people across 80+ facilities.
The problem
Over 25 years, McDaniels Supply Company had quietly become a software company without ever deciding to. What started as a supply business now provides services to 120,000+ individuals across 80+ correctional facilities, all running on a monolithic, aging platform. The system worked, but it couldn't scale, and the user experience had accumulated two decades of patches.
They didn't need a fresh coat of paint. They needed a complete replatform onto a modern, scalable codebase, without losing the deep, hard-won logic buried in the old system.
What we did
We came in as a strategic partner, not a vendor taking a spec. Our discovery process mapped the real breadth of the business: how 80+ facilities actually operate, where the monolith was load-bearing, and, critically, where there was new value to unlock beyond simply rebuilding what existed.
A replatform of this size is exactly where AI-enabled delivery earns its keep. We used AI to accelerate the unglamorous, high-risk part of the work: reading the legacy system, mapping its undocumented workflows, and turning twenty-five years of accumulated behavior into clear product documentation we could design and build against.
From there we streamlined a dated, dense experience into modern admin and facility-facing workflows: a clean operations dashboard (orders, phone time, transactions, locations at a glance) and a focused commissary experience for end users: ordering, grievances, visitation, scheduling, and more, in one place.
The commissary experience: ordering, grievances, visitation, scheduling in one place.
The result
McDaniels moved from a monolith they couldn't grow on to a modern experience and codebase built to scale. Along the way, our discovery surfaced new workflows and new value the original "just replatform it" brief never anticipated, the difference between rebuilding software and rethinking the business it runs.
Why it matters
This is enterprise modernization done as product strategy, not just engineering: understand the business deeply, use AI to de-risk the legacy mess, and ship something better than what came before, not just newer.