Trident United Way: Turning ideas into working concepts
Helping a community nonprofit try new ways to connect people with help, and see what’s working.
What do people actually need?
What could we try?
How will we know it’s working?
The work
Trident United Way helps families across the Charleston tri-county area. They wanted to move faster on new ideas without losing sight of the people those ideas are for.
I partnered with their team as a product and design advisor, leading workshops, shaping strategy, and turning early ideas into something people could see, click, and react to.
What we made
An innovation dashboard
One clear place for leaders to see what’s happening and decide where to focus next.
Multiple concepts
Several directions explored side by side, so the team could compare, test, and choose with confidence.
How we worked
Listen. Explore. Make. Learn. Short loops, real feedback, and nothing built before we understood why.
The details are under NDA, but I’m always happy to talk about the approach.
Let’s talk